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accenture: Billing Disputes Analyst

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Výzva, ktorú v organizácii riešime / Challenge we are facing

On this position you will be resolving billing queries and disputes, related to invoicing and contracting, in an accurate and timely manner.

• handling direct queries from our internal and external business customers
• providing excellent customer experience
• analyzing data from various sources
• interacting with multiple internal teams (sales; ordering; product marketing; etc.) as well as with external clients

Koho hľadáme / Our requirements

• fluent English language skills
• ability to analyze data and identify possible errors
• ability to interact on the phone with internal and external parties
• prior customer facing experience is an advantage
• MS Office package (Outlook, Excel)
• other language is an advantage – Italian, Spanish, French, German, Portuguese, Russian, Turkish, Arabic, Swedish, Hindi, Hebrew

Znalosť jazykov / Language requirements

  • Anglický jazyk: B2

Digitálne zručnosti / Digital skills required

Not Applicable

Pracovné preferencie

  • Rola zahŕňa veľa kontaktu s klientom.
  • Rola vyžaduje, schopnosť do veľkej miery pracovať na úlohách samostatne.
  • Rola vyžaduje prácu na viacerých zadaniach naraz.
  • Rola ponúka stabilitu a jasnosť procesov.
  • Rola ponúka príležitosť implementovať nové návrhy/koncepty/stratégie.

Prečo si vybrať práve nás / Why choose us

At Accenture you will be a member of F&A teams bringing value to world`s top companies, working in international environment, improving your language skills via daily communication with the clients and colleagues from all over the world, without a need to travel from your home.

O organizácii a našom poslaní / About organisation and our purpose

Accenture solves our clients‘ toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.